from Florence, SC United States
The check out process was great, quick email receipt and then nothing for a couple of weeks or so. I emailed and no response and then I emailed again and did get a response. Even though I did get a little forgotten for a while I did get a great response apology letter and for that I was very impressed. I know things happen some times and it happens to all of us and just because you are a business doesn't make you prone to that, so thank you for your kind, sincere apology and I will do business with you in the future. I love my Mr. Christmas by the way.
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